

Self-motivated individual with over 10 years of experience in retention, customer service, & liaison with international clients. I am client-centric and strive for excellence.
Self-motivated individual with over 10 years of experience in retention, customer service, & liaison with international clients. I am client-centric and strive for excellence.
With almost 12 years of experience and specific skills acquired, I am currently assisting a client with LinkedIn Engagement, Research, & Inbox Management
Experienced professional with 5+ years in customer retention, contract upgrades, and complaint resolution on chat, social media & calls.
As a Team Leader managing a team for Citi credit card applicant verification, overseeing ID, address, and residency checks to ensure accuracy and secure client approval
Worked in the customer support team, where I resolved day-to-day queries through chat, emails & calls. Every communication detail were logged in CRM to track and resolve cases.
Sourcing high-quality F&B produce for exclusive delivery to cruise ships such as Celebrity, Princess Cruises, & Royal Caribbean & ensuring repeat business.



