US East
Online Business Manager with strong organizational skills and a background in customer service. Skilled in task coordination, client support, and committed to boosting operational efficiency remotely.
Online Business Manager with strong organizational skills and a background in customer service. Skilled in task coordination, client support, and committed to boosting operational efficiency remotely.
Currently focusing on Executive Assistance tasks like Calendar Management, Inbox organization, travel management, and overseeing daily client operations.
Managed team operations, motivated agents, resolved escalations, and ensured quality. Communicated with clients regularly, shared performance updates, set goals, and encouraged process improvements.
Upheld quality standards, met targets, assisted clients with SSP portal and website navigation, validated orders, trained new team members, conducted quality checks, and supported the team.
Maintained high quality standards, met targets, communicated with healthcare professionals on client benefits, managed eligibility checks, processed claims, resolved issues and supported the team.
