US East
A seasoned professional with over a decade of expertise in customer success, specializing in managing stakeholder escalations and delivering excellence for global MNCs.
A seasoned professional with over a decade of expertise in customer success, specializing in managing stakeholder escalations and delivering excellence for global MNCs.
I am currently focusing on Executive assistance tasks like calendar management, inbox organization, travel management, project management, and overseeing daily client operations.
Handled escalated cases for a major UPI application, resolving complex issues for legal, executive, and social media users. Collaborated with internal and external teams to deliver timely solutions.
Collaborated with financial institutions to ensure the timely and accurate updating of consumer credit reports at a major US credit bureau.
Provided remote technical support for a US technology company, resolving operating system and hardware issues for their users.
Provided comprehensive technical support for internet and telephone services to both B2C and B2B clients of two leading UK telecom providers, resolving a diverse range of technical issues.
